Privacy Policy

Effective Date: June 1, 2025

Luxe Thai Massage ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.luxethaimassage.com.

1. Information We Collect

We collect personal information in the following ways:

Directly from you: When you book a service, fill out a form, or communicate with us.
Automatically via our website: Including IP address, browser type, device, and user behavior through cookies and analytics tools.
From third-party tools: Such as Wix, Google Analytics, and Facebook Pixel, to support website functionality, advertising, and analytics.
Through email marketing tools: If you subscribe to receive updates or promotional offers via email.

2. How We Use Your Information

We use your information to:

Provide and manage massage bookings and customer service
Respond to inquiries or feedback
Analyze website traffic and improve site performance
Power third-party apps, forms, or integrations
Run marketing campaigns, including email promotions
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We may share your data with:

Trusted service providers: e.g., Wix, Google, Meta, or analytics and email partners, to help us operate and improve our business
Law enforcement or authorities: If required by law or to protect our rights, users, or services
Third-party integrations: You may interact with embedded content, forms, or features hosted by other platforms

4. Cookies and Tracking Technologies (Cookie Policy)

We use cookies and similar tracking technologies on our website to improve your browsing experience, understand how visitors interact with our content, and support third-party services.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember user preferences, session information, and behaviors.

Types of Cookies We Use

Essential Cookies: Required for the website to function (e.g., session control, booking flow).
Analytics Cookies: Track website usage and performance (e.g., Google Analytics).
Functionality Cookies: Store preferences or enhance site experience (e.g., language, accessibility).
Marketing Cookies: Help deliver and measure the effectiveness of advertising via platforms like Google Ads or Facebook/Instagram.

How We Use Cookies

Cookies help us:

Keep the website secure and functional
Understand how visitors use our site
Improve performance and usability
Support third-party tools and features
Deliver relevant advertising

Managing Cookies

When you visit our site, a cookie banner allows you to accept or reject non-essential cookies. You can also manage cookies through your browser settings.

Third-Party Cookies

Some cookies are set by trusted partners, including:

Wix.com Ltd.
Google LLC (Google Analytics, Google Ads)
Meta Platforms, Inc. (Facebook Pixel/Instagram)

Each third party governs its own cookie and data policies.

Consent

By clicking "Accept" on our banner or using our site, you consent to our use of cookies as outlined here. You may withdraw consent at any time through banner settings or browser controls.

5. Data Retention

We retain your data only as long as needed to fulfill our services or legal obligations. We securely dispose of data that is no longer necessary.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal data
Correct or update inaccurate data
Request deletion of your information
Withdraw consent for marketing
Learn who we share your data with

California Residents (CCPA Rights)

You have the right to:

Request what data we collect and why
Opt out of data sharing for advertising
Request deletion of your personal data (subject to certain limitations)

To exercise these rights, contact us at: info@luxethaimassage.com

7. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data. However, no online system is entirely secure.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we discover we’ve collected such information, we will delete it promptly.

9. International Visitors

If you access our site from outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ from your jurisdiction.

10. Automated Decision-Making

We do not use your personal data for automated decision-making or profiling.

11. Policy Updates

We may update this Privacy Policy occasionally. When we do, we will update the effective date at the top. Continued use of our website implies your acceptance of any changes.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Luxe Thai Massage
📍 1304 W Borgfeld Dr, San Antonio, TX 78260
📧 info@luxethaimassage.com
🔗 www.luxethaimassage.com/terms-conditions