Privacy Policy

Effective Date: 22 January 2026

Luxe Thai Massage ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, book services, or interact with us online or in person.

Website: https://www.luxethaimassage.com

1. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

Name, phone number, email address
Appointment and booking details
Payment and billing information
Intake forms and service preferences
Communications sent to us via email, text, or contact forms

Information Collected Automatically

IP address
Browser type and device information
Website activity and usage behavior
Pages viewed and session activity
Cookies and tracking data

Information From Third Parties

We may receive information from platforms such as:

Wix
Google Analytics
Google Ads
Meta (Facebook and Instagram)
Email and SMS communication providers

2. How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide customer support
Process payments and billing
Send appointment confirmations and service updates
Communicate promotions and offers if you opt in
Improve website performance and user experience
Maintain business operations and records
Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information.

We may share data with:

Trusted service providers that help us operate our business
Payment processors and booking platforms
Marketing and analytics partners
Legal or regulatory authorities when required
Technology providers supporting website or messaging services

All partners are required to protect your information and may not use it for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and analyze visitor behavior.

Types of Cookies We Use

Essential cookies for website operation
Analytics cookies for traffic measurement
Functionality cookies to store preferences
Marketing cookies to support advertising and remarketing

Managing Cookies

You may control cookies through your browser settings or our website cookie banner.

5. Data Retention

We retain personal data only as long as necessary to provide services, maintain records, comply with legal obligations, and operate our business. Data that is no longer required is securely deleted or anonymized.

6. Your Privacy Rights and Choices

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request information about data sharing

California Residents (CCPA Rights)

You may request:

Disclosure of data collected
Deletion of personal information
Opt-out of data sharing for advertising

Requests can be sent to: info@luxethaimassage.com

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online platform can guarantee absolute security.

8. Children’s Privacy

We do not knowingly collect information from children under age 13. If we discover such information, it will be deleted promptly.

9. International Visitors

If you access our website from outside the United States, your data may be transferred to and processed in the United States, where privacy laws may differ from your home country.

10. Automated Decision-Making

We do not use personal information for automated decision-making or profiling.

11. Third-Party Links and Services

Our website may contain links or embedded tools from third-party platforms. We are not responsible for their privacy practices. Users should review third-party policies separately.

12. Policy Updates

We may update this Privacy Policy periodically. Updates will be reflected by revising the effective date. Continued use of our services implies acceptance of updated terms.

13. SMS and Text Messaging Privacy Policy

By providing your mobile phone number to Luxe Thai Massage, you consent to receive SMS text messages related to appointment confirmations, reminders, customer service, referral program notifications, promotional offers, and business updates.

Consent to receive SMS messages is not a condition of purchase.

Message frequency may vary depending on your interaction with our services. Message and data rates may apply based on your mobile carrier plan.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@luxethaimassage.com or (210) 251-8036.

Mobile Data Protection

Mobile phone numbers, SMS consent records, and text messaging data will NOT be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS communications are used strictly to serve Luxe Thai Massage customers and business operations.

Messaging Service Providers

We may use trusted messaging platforms and delivery vendors to send SMS communications. These providers may process message content only as required to deliver services and are contractually prohibited from using your data for independent marketing.

Transactional vs Marketing Messages

You may receive:

Transactional messages such as appointment confirmations and service updates
Marketing messages such as promotions or special offers

You may opt out of marketing messages without affecting essential transactional communications.

14. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Luxe Thai Massage

📞 (210) 251-8036
📍 1304 W Borgfeld Dr, San Antonio, TX 78260
📧 info@luxethaimassage.com
🔗 www.luxethaimassage.com/terms-conditions